Refund Policy

At Homeyfad, we prioritize quality and customer satisfaction. Every product undergoes a quality check before shipping. However, we understand that returns or exchanges may sometimes be necessary.  For issues not mentioned, email service@homeyfad.com with an explanation and photos.

 

Cancellation Policy

 

Before Payment:

● Log into your account and go to "My Orders."

● Select the order number you wish to cancel.

● Click “Cancel this order” and confirm.

 

After Payment:

● Orders canceled before shipment will receive a full refund. Please note that if the cancellation is made due to a change of mind more than 24 hours after placing the order, a 5% processing fee will be deducted from the refund.

● Once shipped, orders cannot be canceled.

● After cancellation, refunds will be processed within 1-7 business days, depending on your bank’s processing time. A notification email will be sent once the refund is processed.

 

How many days get the refund money?

There are 2 situations. Usually, it will take in 7 days if orders are canceled before shipping. If shipped, we'll refund it after receiving the return items. The refund will be made to the original payment account.

Note: Generally, the original shipping charges for an order (if any) are non-refundable.

 

If you have any questions about the refund policy, please contact us at service@homeyfad.com.